Training programs are at the heart of the implementation of any new program, as well as the orientation of new employees to existing programs.
It is important to stress, however, that Asset Management is a common sense approach to doing business and that many of its techniques are already in place in a well-run utility, even though they may not be in a structured formalized program. In addition, Asset Management is a scalable process, so that it may be implemented in small increments. Understanding these two points is important in the determining what types of training programs will be needed, as well as in allaying fears and the natural resistance to new programs or activities. If training programs are put in place from the beginning at appropriate levels and if all employees are given a chance to participate in decisions, the process of implementing Asset Management is likely to proceed smoothly.